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KLC Consulting

On-demand Workshop: The White Glove Client Experience: Elevate Your Guest Service Standards (Session Recording & Resources)

On-demand Workshop: The White Glove Client Experience: Elevate Your Guest Service Standards (Session Recording & Resources)

$197.00 USD
$197.00 USD
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In today's competitive market, the first interaction a client has with your business can make all the difference. Join us for an in-depth workshop on mastering front office phone etiquette and conversion training.

Learn how to greet, engage, and convert callers into loyal clients with techniques that reflect the highest standards of professionalism.

This session will cover:

  • Objection handling strategies to ensure every interaction leaves a lasting positive impression.

You'll also gain insights into creating a seamless client journey from the first call to follow-up appointments, ensuring consistency and excellence at every touchpoint.

Whether you're on vacation or your staff is holding down the fort, this training is designed to elevate your client service game to new heights.

ALL THE As TO YOUR Qs

What is the format of the summer school courses?

Each summer school course is designed to be a live, interactive workshop hosted over zoom. All sessions are one hour long and take place on Fridays at 10:00 AM PST/1:00 PM EST. Participants will have access to all course recordings and resources until the end of September, allowing for flexibility in attendance and review. Our goal is to provide you with practical, actionable insights that you can apply directly to your business, whether you're attending live or catching up later.

How do I access the course materials and recordings?

After registering for a course, you will receive an email with Zoom links for the live sessions and access to a dedicated Google Drive folder where all recordings, resources, and supplementary materials will be housed. This ensures that you can revisit the content at your convenience and share it with your team. Additionally, we provide detailed resources to support your learning and implementation of the course material.

Are these courses suitable for my entire team or just for business owners?

Our summer school courses are designed to benefit both business owners and their teams. Each session covers topics that are crucial for the success of aesthetic and wellness businesses, from client interaction and job description writing to marketing strategies and goal setting. Whether you're a CEO looking to enhance your strategic planning or a team member aiming to improve specific skills, these workshops offer valuable insights and practical tools for everyone involved in your business.

What are the pricing options for the summer school courses?

Each course is priced at $197 per practice per session. We also offer bundle pricing for those interested enrolling in all Summer School sessions. The bundle price for all courses is $1,260, which includes a 20% discount.

PURCHASE THE BUNDLE HERE

This provides comprehensive access to a wide range of topics designed to enhance your business operations and growth.