In any luxury environment, the experience doesn’t begin with a product or service—it begins with a feeling.

How someone is welcomed, engaged, and cared for determines whether theysimply visit... or become loyal for life.White glove service is not about being flashy. It’s about intentionality, polish, and emotionalconnection. It’s the difference between meeting expectations and exceeding them in waysthat are memorable, effortless, and personal. Y

You’ve already cultivated a high standard of excellence and luxury. But here’s the question: Is your entire team equipped to deliver that same level of excellence—consistently, and with intention?

This training is designed to help you turn your brand of excellence into a repeatable, WhiteGlove experience. Together, we’ll define your signature approach to luxury and build a framework your team can adopt with confidence and authenticity.

Whether you run a luxury MedSpa, manage premium client experiences, or operate in any high-touch environment, this program will help you define and elevate your approach to a White Glove Experience.

- Develop and document your unique standard for white glove service

- Train your team to deliver a polished, emotionally intelligent experience

- Build a consistent five-senses framework that enhances every interaction

- Cultivate a brand identity that is felt as much as it is seenIdeal for any team that aspires to deliver luxurious excellence—not just once, but in every moment that matters.

Includes: 2.5 hour curriculum intensive & post-session support materials: Guest Services Elevated Language, Elevating the Check-In & Checkout Experience, Guest Services Scorecard, Luxury Brand Template, Role Play Activities